About Gage
A Canadian shop built the field-service software it actually wanted to use.
Gage started as the internal operating system for a multi-trade mechanical service company. The product you see today is the same one that company runs on every day — dispatch, work orders, customer portal, billing, all of it.
The story
Built in Calgary by a working mechanical shop.
The field-service software market has plenty of options. Most of them were built by software teams who never had to ride along on a service call, never had to chase a customer for a 60-day-old invoice, never had to explain to a tech why their truck-charge rules changed mid-quarter.
Gage was built the other direction. A multi-trade mechanical service company in Calgary, Albertacouldn't find software that handled dispatch, equipment history, customer portal, and billing without stitching together four products. So they built one. That internal tool grew into the platform you see now.
That origin shapes everything: pricing per company instead of per job, customer portal in the base plan instead of a premium upsell, equipment and site history that follow the work order, billing that respects the way trade companies actually quote and invoice.
It also means Canadian field-service realities — provincial stat holidays, GST and HST on every invoice, journeyman/apprentice rate splits, the ergonomics of a working Canadian shop — are first-class concerns, not afterthoughts.
How we think about the product
Four operating principles that shape every feature decision.
One operating layer
Office, field, and customer portal should not feel like three separate products. The whole reason field service software is hard is because the work crosses those boundaries every day.
Built by people running the work
Every workflow has been pressure-tested by a real shop dispatching real jobs. We feel the friction first, then fix it.
Pricing without per-work-order surprises
Plans are quoted per company, not per job, per technician, per integration. You should be able to forecast next month without a calculator.
Customer experience is part of the product
A built-in portal for invoices, approvals, and service history is the default — not a premium upsell that prices small shops out.
Designed for the way Canadian service companies actually work.
We are Canadian, our customers are Canadian, our default tax rules and holiday calendars are Canadian. You should not have to retrofit US software to make it survive a Canadian shop.
Provincial stat-holiday calendars maintained for every active office, 24 months ahead.
GST and HST as first-class line items on customer invoices — not a checkbox bolt-on.
Plans quoted in CAD. Stripe processes Canadian payments natively.
Built around the day-to-day of a Canadian shop — service vans, journeyman/apprentice billing, provincial paperwork.
Where we are
Calgary, Alberta. Working alongside our customers.
Gage is built and operated from Calgary. We are not a venture-funded growth machine — we are a working service company that turned its operating system into a product because nobody else was building one we wanted to use.
Support comes from people who can read the call log and tell you exactly which step of the workflow is breaking, because we run the same workflow ourselves.
Get in touch
Sales, support, partnerships, or just want to talk shop about how a Canadian field service company should run.
Email support@usegage.com
Ready to move